Agilos business blog 

Remark: This case study will be of interest to all of those who want to share benchmark information through a BI extranet, and who need to pull and push data from different data sources wherever they may be. 

The healthcare business in Belgium, mainly university and public hospitals, has been able to benchmark its performances without jeopardising confidentiality and security.

Innovation in healthcare comes mainly from two sources. First of all, there are constraints played by the public authorities in funding the sector, which is bound by a series of rules to better drive the costs of ‘efficiency’ for hospitals and their processes. Second, there’s the profusion of connected objects: Smart Health is becoming a reality.

The healthcare arena is only one venue that is reaping the benefits of utilizing business intelligence tools such as data discovery software.  This newer generation of BI tools is opening new and refreshing perspectives in healthcare informatics.  Clinicians can glean crucial insights when and where they need them, at the point of care.  Everything from reduced wait times to minimized readmissions to enhanced quality-of-care only skim the surface regarding the advantages the entire health-care system is experiencing by way of data discovery tools.

Billing in Belgian hospitals is a complex process: data coming from various systems, manual encoding, invoice lines discarded due to billing rules…  Including practitioners in the invoicing process can help avoiding a lot of frustration for all people involved in this process, including also the CFO, the head of administration or the back office. Is it really that simple? Maybe. But why frustration?