Billing in Belgian hospitals is a complex process: data coming from various systems, manual encoding, invoice lines discarded due to billing rules… Including practitioners in the invoicing process can help avoiding a lot of frustration for all people involved in this process, including also the CFO, the head of administration or the back office. Is it really that simple? Maybe. But why frustration?
In 2014, Gartner has provided this stunning statistic: less than 30% of business intelligence (BI) initiatives meets the business requirements and fail to align analytics with enterprise business drivers. Why is there this gap between BI project requirements and valuable analytics for the business users?